This Privacy Policy explains how BharatTechie (“we”, “us”, “our”), operated by Bipul Kumar, collects, uses, shares and protects your personal data when you visit bharattechie.com (the “Website”), read our content or buy our digital products and services. We follow the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and related rules. By using the Website, you agree to this policy.
Information We Collect
Information you give us
- Purchases: name, email address, phone number and billing details (such as state, for GST invoicing).
- Account: name, email and password if you create an account.
- Contact and newsletter: name, email and the content of your message.
- Comments: name, email and the comment you post.
- Service orders: briefs, files and details you share for custom services.
Information collected automatically
- IP address, browser type, device type, operating system and pages visited
- Referring website, time spent on pages and click activity
- Cookies and similar technologies (see “Cookies” below)
Payment information
Payments are processed by our payment partner Razorpay. We do not collect or store your card number, UPI PIN, CVV or net banking passwords. These are handled directly by Razorpay under its own security standards (PCI-DSS) and privacy policy.
How We Use Your Information
- To process orders, deliver digital products and provide download links
- To send order confirmations, invoices and important service updates
- To respond to queries and provide customer support
- To send newsletters and offers, only if you opted in (you can unsubscribe anytime)
- To improve our content, products and user experience
- To show relevant advertisements and measure ad performance
- To prevent fraud, abuse, unauthorised sharing of products and security threats
- To comply with legal, tax and accounting obligations
Consent
We process your personal data with your consent, to perform a contract (such as delivering a purchased product), or to meet legal obligations. You may withdraw consent at any time by emailing us. Withdrawal does not affect processing already done.
Sharing of Information
We do not sell your personal data. We share data only with trusted service providers who help us run our business:
- Payment processing: Razorpay
- Hosting and security: our web hosting, firewall and CDN providers
- Email delivery: email and newsletter services
- Analytics and advertising: Google (Analytics, AdSense) and Meta (Facebook/Instagram Pixel)
- Legal authorities: when required by law, court order or a government request
Cookies
Cookies are small text files stored on your device. We use them to keep the Website working, remember preferences, understand traffic and show ads.
- Essential: needed for the cart, checkout, login and security.
- Preferences: remember choices such as dark mode.
- Analytics: Google Analytics helps us understand how visitors use the Website.
- Advertising: Google AdSense and the Meta Pixel show relevant ads and measure their performance.
You can block or delete cookies in your browser settings. Blocking essential cookies may stop the cart and checkout from working.
Advertising and Google AdSense
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of some third-party vendors’ cookies at www.aboutads.info.
- Learn more: How Google uses information from sites that use its services.
We use the Meta (Facebook) Pixel to measure our ads on Facebook and Instagram. You can manage this in your Facebook ad settings.
Data Retention
We keep personal data only as long as needed for the purposes above. Order and invoice records are kept for the period required under Indian tax laws (generally up to 8 years). Newsletter data is kept until you unsubscribe.
Data Security
We use reasonable security measures, including SSL/HTTPS encryption, a web application firewall, malware scanning, two-factor authentication for admin access and regular backups. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under the DPDP Act, 2023, you have the right to:
- Access a summary of the personal data we hold about you
- Request correction, completion or updating of your data
- Request erasure of your data (subject to legal retention requirements)
- Withdraw consent and unsubscribe from marketing
- Nominate another person to exercise your rights in case of death or incapacity
- Raise a grievance with our Grievance Officer
To exercise these rights, email contact@bharattechie.com.
Children’s Privacy
Our products and services are not intended for children under 18. Users under 18 may use the Website only with the involvement of a parent or guardian. We do not knowingly collect personal data from children without verifiable parental consent.
Third-Party Links
Our Website may link to other websites. We are not responsible for their privacy practices, so please read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Grievance Officer
- Name: Bipul Kumar
- Email: contact@bharattechie.com
- Address: Vadarapalya village Attibele Hobli Anekal Taluk Bengaluru 562107